Here to help.
For Flow Blackjack support or questions about Brass Spade, email us directly.
Updated September 19, 2026
Tell us what happened
A few details help us understand the problem:
- Your device and browser, and whether you opened Flow from the browser, an installed PWA, or your Home Screen.
- What you were doing, what you expected, and what happened instead.
- The app version, if available, and a screenshot if it helps. Please remove personal information first.
No profile export is needed for your first message.
Common questions
How do I keep a backup of my progress?
Open Flow’s profile controls and export your saved profile. Keep the downloaded file somewhere you can find it. You can use import to bring a backup into another browser or device. Browser storage alone is not a backup.
Why is my profile missing on another device?
Profiles are stored locally in the browser where you play. The current web app does not automatically sync them across devices. Export from the original browser and import the file on the other device.
How do I remove my saved data?
Use the profile controls to delete your saved profile, or clear Flow’s site data in your browser to remove all local data and settings. Export anything you want to keep first. Remove separately saved backup files yourself if you no longer want them.
Can I play for real money?
No. Flow Blackjack is a basic-strategy practice app. It does not offer real-money wagering.
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